- Flat Rate Shipping $9.89 FROM IDAHO
- The majority of our orders are shipped USPS Priority Mail. Some orders depending on the destination may come by UPS or FED EX.
- Shipping is FREE for all orders over $125 (Total after discount) We Ship Fast. Usually within 24 hours. We recommend double checking all addresses/email/phone numbers for any communication from us. Including address questions and tracking.
- *Please note this time frame does not apply to orders that include a Preorder/Early-bird items. All products ordered together will ship together. See preorder page for addition information.
- Canada/all orders outside of the US, are responsible for the Exact shipping cost and ALL duty and taxes. (Duty and taxes are not collected at the time of purchase, but by delivering carrier).
Returns & Exchanges
- We offer RE:DO at checkout. for return service.
- 📆 10 Days: We welcome all qualifying returns within 10 days from the date your order was received.
Past 10 days (11-30) Store Credit Only
- 📦Original Shipping cost, Package Protection Insurance & Re-do are all Non-refundable. For Returns or Exchanges.
- Returns without Redo return insurance will have a restocking cost of $5.95 per order to offset the cost of a label.
- If you return items without submitting a return request, we will deduct 50% from the refund price.
- Items must be in their original condition you received it in, with tags attached, the poly bag is a plus.
- Please note- Items that can not be returned: 🚨If it smells of smoke 🚨body odor 🚨perfume 🚨deodorant marks 🚨has stains 🚨has animal hair 🚨has been washed/worn 🚨Make-up marks or if the item is damaged due to neglect. These items will not be refunded. 🚨NO exceptions.
- Look at it carefully including the thumb/cuff area, if it does not come back in sellable condition we will NOT accept it and will NOT pay for it to come back to you. You are responsible to take good care of all items and carefully look it over before sending it back.
- We are a very reasonable company and will consider any return within a reasonable time. If you are past the 10 day window just send us an email at firstname.lastname@example.org with your order details and return/exchange request. We try to make returns or exchanges easy. If you have any questions or concerns please contact us, we would be happy to help you.
- Repeat returners will not be tolerated, we limit all returns from a single customer to 3 a year.
- We will do all we can to assist with canceling your order before it has shipped.
- Please reach out to us quickly as we ship fast!
- If your order has already been shipped, a refund will be processed once we receive the package back.
- Shipping is NOT refunded.
- Please email us with any questions you may have. Contact email: email@example.com.
Holiday Exceptions: Nov. 10 - Dec. 20
- Exceptions will be made up to 10 days past Dec. 25. We know that holiday shopping means items won't be tried on until after the gifts are given and tried on.
- If a gift doesn't fit, please contact us directly to make any exchange or refund requests.